Return & Refund Policy

At AurifyX, your satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

✅ Eligibility for Returns

We accept returns only in the following cases:

• The product is damaged upon delivery
• The product is defective or not functioning properly
• You received the wrong item

Items that are not damaged or defective are not eligible for return.

🚫 Non-Returnable Items

• Products that have been used or altered
• Items without original packaging
• Products returned after 7 days of delivery

🔄 Exchange Policy

If you received a damaged or defective product, you may request an exchange for the same item. Exchanges are subject to stock availability.

💰 Refund Policy

If an exchange is not possible, we will process a full refund to your original payment method.

• Refunds are processed within 5-7 business days after the return is approved
• You will receive a confirmation email once your refund is processed

📞 How to Request a Return

To initiate a return or exchange, please follow these steps:

• Contact us within 7 days of receiving your order
• Share your order number and photos of the damaged/defective product
• Our team will review your request within 1-2 business days
• Once approved, we will guide you through the return process

💌 Contact Us

For any return or refund queries, please visit our Contact page or reach out to us directly. We are happy to help!