FAQ
Frequently Asked Questions
๐ How long does delivery take?
We deliver within 1 to 3 business days. In some cases, delivery may take up to 3 to 5 business days depending on your location within the UAE.
๐ Where do you deliver?
We currently deliver across the United Arab Emirates (UAE).
๐ฆ How can I track my order?
You can track your order anytime using our Order Tracking page. Simply enter your order details to get real-time updates.
๐ณ What payment methods do you accept?
We operate on a 100% Cash on Delivery (COD) model across the UAE. You don't need any credit card or online account to shop with usโsimply place your order and pay in cash only when the package arrives safely at your doorstep!
๐ What is your return policy?
We accept returns within 7 days of receiving your order, but only in the following cases:
- The item arrived damaged
- The item is not functioning properly
Proof (photo or video) is required to process a return. Returns are not accepted for any other reason.
๐ฉ How do I request a return?
To request a return, please contact us within 7 days of receiving your order with clear photo or video proof of the issue. Our team will review your request and guide you through the process.
๐ Is international shipping available?
Currently, we deliver within the UAE only. International shipping is not available at this time.